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Find out what’s been happening here at The Exeter. Read our latest research, press releases and news about community and charity support.

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28/08/2025

Almost two-thirds of consumers are open to advice when purchasing insurance, despite preference for self-led research

  • 59% of consumers say they would use a comparison site to research non-compulsory insurance products
  • Among 25–34-year-olds, 14% would consider the opinion of influencers and 10% would use AI tools to research products
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Almost two-thirds of consumers are open to advice when purchasing insurance, despite preference for self-led research