Your health insurance renewal

Your health is arguably your biggest asset and by having health insurance, you’ve taken an important step in protecting it. Your health insurance policy is designed to provide you with access to expert medical care should the unexpected happen. 

Renewing your policy means continuing with that protection and having the support you need from us when it matters most. 

You can remind yourself of the core features of your policy in your policy document, but here are some other reasons to continue with your cover:

HeathWise

As a member of The Exeter, you have access to HealthWise, your free health and wellbeing app for convenient medical advice and treatment. Have you used it yet?

You can find out more about HealthWise and the services you have access to here.  

Your Member Roundup

Every few months, we keep in touch through Your Member Roundup. A key part of your membership providing you with useful insights, tips and updates tailored to your policy and designed to help you get the most out of it. Keep an eye on your inbox!

High-quality service

Renewing means choosing an expert team that genuinely cares about you and your wellbeing.

Award-winning, expert support – our teams are regularly recognised for their service delivery, providing knowledge, empathy and responsiveness when you need it. Whether you need to make a claim or ask us a simple question, you can count on clear guidance and swift action throughout.

Consistent, long-term reassurance – many of our members have been with us for decades, and we’re making sure we grow sustainably as a business so that we’ll be there when we’re needed. We’re also a mutual, which means because we don’t have shareholders, all of our efforts go into delivering for you.

Our commitment to you – we’re there when you need us. Last year we paid £51.9 million in claims to our members. That’s 90% of claims paid.

All of this helps make your policy not just health insurance, but a supportive experience. One you can trust, rely on, and feel good about.

We’d always recommend speaking to your financial adviser so you can discuss what’s right for you.

You don’t need to do anything to renew, it’ll happen automatically. If you do decide to cancel, you can contact us using the details below to do so.

Contact details

Email: pmi-claims@the-exeter.com
Phone: 0300 123 3253